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Frequently Asked Questions
Welcome to the one-stop shop for all your booking solutions.
In this section, you can find answers to a variety of questions that help to ensure a smooth-sailing trip ahead. Make sure to log in for a more personalised experience.
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Where can I find information about my flight?
What's the airline company's name?
What is my flight number?
What is my flight duration?
What are the different cabin classes?
Will all my flights be included in the same booking?
How do I check stopover/transit information?
What is the difference between a wide-body and narrow-body aircraft?
What do I need to know when flying with a budget airline?
How much time will I need to leave between connecting flights?
What happens if my flight is overbooked?
When do I need to arrive at the airport for a red-eye flight?
Why is there a difference in flight duration between my outbound and inbound flight?
Where do I find airport information for my flight?
What does "Flight date +1" mean?
Is the flight on a 24-hour clock?
Why has my flight class changed?
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